AHA eCard Direct Connect for Training Sites

Overview

Enrollware has developed a process that allows AHA training sites to issue eCards directly from the Enrollware admin system. These eCards are issued using an API connection to the AHA systems and eliminate the need for data exports/imports.

There are a few things to keep in mind regarding this system:

You must have a valid Location ID assigned to you by your training center along with an inventory of eCards in order to use this feature.
Enrollware does not have the ability for training sites to purchase eCards. That will need to be done through the normal AHA distributors. There is also no capability in Enrollware to assign eCard inventory to instructors. That will need to be done at the AHA site.
Once you issue a card through the Enrollware system, the AHA system should behave exactly as it has in the past. You'll have visibility to your students and card assignments just like you did previously.
Once cards are assigned, there is no data exchange between the systems. If you make an edit to a student on Enrollware, you'll need to manually update the AHA system as well.

Setup Process

Site Settings

The first step is to enable the eCard Direct Connect feature in your Enrollware Site Settings page. The feature is turned on and off using the AHA eCard API dropdown box shown below. We recommend to initially use the Admins Only setting and become familiar with the system before optionally giving your instructors the ability to issue cards for their own classes and card inventory.

Also on this page, make sure that your Training Center ID, and Training Site ID are set correctly.

Currently the Training site ID starts with a TS

Enable ecard printing for Training Sites

Be sure that the Training Center has enabled the ability for Training Sites to issue cards. This can be found in

Training Center tab on the left
Choose the Training Site to enable this setting in Action
Select Enable Certification Card Printing

AHA Card Key

The AHA requires an API Key that identifies the administrative user who is issuing the cards. This can be obtained at https://ecards.heart.org/APIGateway and is unique for each individual login at the AHA site. This key is entered into Enrollware in the My Account page.

Instructor IDs

It’s very important that your instructors’ AHA IDs are entered correctly in their user record. The system uses this ID to record the correct instructor when cards are assigned. An error will occur if this ID is not correct. You can easily check and update these IDs from your Instructor Records page.

Card Types

For each of your Course Types listed in Settings->Course Types in which eCards apply, please ensure that the correct “Card Type” is set. This identifies the actual card type that will be issued to the student. It’s important that it is set correctly. BLS, ACLS, and PALS are recent additions to this selection box, so those course types in particular may not be correct if they were setup prior to the deployment of this new system.

Assigning Cards

Once the system setup is complete, and there is an inventory of eCards in your AHA account, you will be able to issue the cards from the Enrollware Print Cards page. You can access this page as you have in the past, either from the past class list or the class edit page. You’ll notice a new tab on the Print Cards page titled AHA Direct Connect.

On this page, click the checkboxes next to the students’ names to indicate which ones should receive cards. Then verify the Card Type and the inventory of eCards present in your AHA account. Once you’ve verified that everything is correct, click the Issue eCards button. After a few seconds, the process will complete and the results will be shown. For students who have been successfully issued an eCard, an icon with a link to the AHA claim url will show up in the eCard column on this page, as well as on the student list in the class edit screen. The eCard code will also be saved in their student record accessible from the student edit screen.

Prior to Issuing Cards

After Issuing eCards

In the student edit screen: