Domain Authentication For Emails

Our email provider requires our clients to be authenticated so emails are successfully sent out without any issues. There are two ways emails can be sent successfully.

Option 1: Authenticate your Mail From Address email in Site Settings

Please navigate to your Settings tab- Site Settings

Scroll to find the Registration Setting section and look for the Mail From Address email. Input an email in that section and select verify domain.

You will then see a Domain Status.

Kindly install these records onto your web server. Once they are installed, please proceed to select "Validate DNS Records". Please note that it may take up to 24 hours for the synchronization to be completed.

Option 2 : Remove the email address in the Mail From Address section or select Reset if already done so and it should work without any further steps. The Mail From Address Display Name will still be used when emails are sent out.